SWOLEY
Account & Data Deletion

Delete Your Swoley Account & Data

Application: Swoley•Developer: Gonzo Software LLC•El Paso, Texas, USA

In compliance with the Google Play Account Deletion Policy and global privacy regulations (GDPR, CCPA/CPRA, and TDPSA), Gonzo Software LLC provides this dedicated web resource enabling athletes to request the permanent deletion of their Swoley app account and all associated user data—even if the mobile app has already been uninstalled.

Action Required: Mobile Subscriptions

Deleting your Swoley account does not automatically cancel mobile in-app subscriptions managed through Google Play or Apple. To avoid recurring charges, please cancel your subscription directly with the platform store before or immediately after deleting your account:

* Note: Web subscriptions billed via Stripe are automatically canceled immediately upon account deletion.

1. What Data Is Permanently Deleted?

When your account deletion is processed, all data associated with your athlete profile is permanently and irreversibly purged from our active Convex cloud database and local device storage:

Identity & Authentication

Name, email address, username, sessions, and Better Auth credentials.

Workout Logs & Sets

All recorded workouts, logged exercises, set loads, reps, and RPE entries.

PRs & Leaderboards

Estimated 1RMs, milestone history, and competition leaderboard rankings.

Custom Exercises & Routines

Custom exercise definitions, vector embeddings, and routine templates.

Social Activity & Connections

Feed posts, comments, cheers/reactions, friend lists, and blocked user entries.

Telemetry & Biometrics

Bodyweight check-in history, lifetime tonnage stats, and muscle frequency logs.

2. How to Request & Execute Account Deletion

Option A: Instant Self-Service Deletion via Web
Instant

You can delete your account directly through our web portal without reinstalling the mobile application:

  1. Click the button below to sign into the Swoley Web Portal (my.swoley.app).
  2. Open Settings (by tapping your athlete avatar and selecting Preferences & Profile).
  3. Scroll to the Danger Zone section at the bottom.
  4. Click Delete Account, type DELETE, and confirm.
Option B: Forgot Password / Uninstalled App
Self-Service Recovery

If you uninstalled the app and forgot your login password:

  1. Visit the Swoley Sign In Page.
  2. Click Forgot Password? and enter your registered email address.
  3. Check your email inbox for the secure reset link to create a new password.
  4. Once signed in, proceed to Settings > Danger Zone to permanently delete your account.
Option C: Manual Assistance via Email
Within 48h

If you are unable to access your account through the web portal or reset your password, you may email our privacy team directly:

Email: privacy@swoley.app

Please send the email from the address registered with your Swoley account. We will verify ownership and permanently purge your account within 48 business hours.

3. Data Retention Policy

We do not retain personal or workout telemetry following account deletion. In limited cases required by applicable law, certain transaction records (such as Stripe payment receipt IDs) may be retained by third-party processors for taxation, accounting, or anti-fraud compliance as detailed in our Privacy Policy.